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How do I reset my password?

This article will provide instructions if you have forgotten your Rio password or would like to reset it

1. Navigate to the log-in menu on, this can be located in the top right of the main bar on the??Rio home page. 

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2. This will take you to the Rio login page. Select ? Forgot password

 

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3. Type the email address associated with your account, then select send password reset code

4. Check your?email inbox. 

Note: Please check your spam or junk mail if you do not see this in your main inbox a few minutes after requesting your password reset code

5. Rio will send a?unique verification code. ?Enter the reset verification code as prompted on ?Rio. 

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6. When prompted enter your? new password. 

 

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7. Enter your new password again to?confirm password.

8. Click?reset password?to confirm your new password.