I am having log-in issues. What should I do?

This article summarises what to do when you are facing issues to log-in to the Rio platform.

If there is an issue with logging-in to the Rio platform with an error message like ‘Something went wrong. Please try later’, in that case:

  1. Please simply close the tab.
  2. Open a new tab.
  3. Open https://sustainability.rio.ai/ and simply try logging-in again.